Shipping Policy
Shipping Policy
Shipping information for Gen-Peptide orders.
This page explains the general shipping process, customer responsibilities, address accuracy, and how to contact us about shipment questions.
Order Processing
Orders are reviewed after checkout. Processing time may vary depending on order volume, product availability, address verification, and operational conditions.
Shipping Address Accuracy
Customers are responsible for entering complete and accurate shipping information. Incorrect or incomplete addresses may cause delay, return, or delivery failure.
Shipping Timelines
Estimated delivery timelines are not guarantees. Carrier delays, customs review, weather, holidays, local delivery conditions, or address issues may affect delivery.
Tracking Information
When tracking is available, it may be provided by email, account page, or support communication. Tracking updates depend on the carrier and may not appear immediately.
International and Local Requirements
Customers are responsible for understanding destination rules, import requirements, and local restrictions that may apply to their order.
Lost, Delayed, or Returned Packages
If a package appears delayed, lost, or returned, contact us with your order number and checkout email so we can review available shipment information.
Contact for Shipping Questions
For shipment help, email genpeptide@outlook.com or message Telegram / WhatsApp at +1 551 430 9518.
Need help?
Contact Gen-Peptide directly.
Email genpeptide@outlook.com or use Telegram / WhatsApp at +1 551 430 9518.