FAQs
FAQ
Answers before you order.
Find quick answers about Gen-Peptide products, COA access, ordering, shipping, and direct support. For anything specific, contact us with the product name or order number.
What does Gen-Peptide sell?
Gen-Peptide focuses on small-vial peptide products and related research-grade catalog items. Product pages are organized so visitors can compare vial options, product names, pricing, and supporting information quickly.
Are these products for research use?
Our site presents products as research-grade peptide supply. Please review each product page, available documentation, and local requirements before placing an order.
Where can I find COA information?
Use the COA page from the main navigation or homepage links. If you need help matching a COA to a specific product, contact us with the product name and any variant details.
How do I place an order?
Go to the Shop page, choose the product you want, select the available options on the product page, and continue through cart and checkout.
Can I ask about a product before ordering?
Yes. Email us or message through Telegram or WhatsApp with the product name, vial option, and the question you want us to check.
How do I contact Gen-Peptide?
Email genpeptide@outlook.com, message Telegram at +1 551 430 9518, or use WhatsApp at +1 551 430 9518.
Where can I check shipping information?
Visit the Shipping Policy page for current shipping details. If you already placed an order, include your order number when contacting us.
What should I include when asking about an order?
Please include your order number, checkout email, product name, and a short description of what you need help with.
Can I request help with product documentation?
Yes. Send us the exact product name and the documentation question. We will point you to the appropriate COA or product information path when available.
Do you have product images for every featured product?
Yes. The featured peptide products use consistent white-background vial images so buyers can scan and compare the catalog more easily.
Helpful paths
Go straight to the page you need.
Still have questions?
Message Gen-Peptide directly.
No contact form needed. Send the product name, order number, or documentation question and we will help you from there.